Changing Email Address

The user's email address can be changed in two different ways:

1. User changes their email address themselves: Go to My profile > Personal settings > Email > Change email address.
   • The link directs to the Visma Connect client credential service, where the actual change is made at Account > click the pencil icon > Change email address.
   • The user must use their own Severa password to confirm the change.
2. Administrator changes the user's email address: Go to User management > open user's profile > Personal settings > Email. Click the pencil icon next to the address and fill in the fields:
   • Password: In this field, the administrator enters their own Severa client credential password to confirm the change.
   • New email address: Enter the user's new address in this field.

In both cases, the user must always confirm the change. Confirmation occurs via a confirmation link sent to the new email address. An automatic notification message about the change is also sent to the user's old email address.

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