Remove a user

• User information such as work hour entries and created invoices remain in the system
• After inactivation, the user can no longer log in to Severa
• The user license that was in use can be released during inactivation for use by a new employee user

User inactivation

1. Go to Settings > User management
2. Search for the desired user and click the row to open the user's profile
3. Click the Inactivate user button
4. Confirm the action in the window that opens and select the task for the user license:
   • Keep in subscription: The license remains in the company's use and can be assigned to another user
   • Remove from subscription: The license is completely removed from the billable subscription
5. End the user's work contract in the system

Severa does not have a mass function for user inactivation.

Responsibilities to consider during inactivation

During inactivation, the system requires the reassignment of the following responsibilities if they concern the user:

• Supervisor: If the user has subordinates, a new supervisor must be selected for them
• Head of organization: If the user is the head of the organization (no assigned supervisor), a new head of organization must be selected
• Terms of service approver: If the user is assigned as the terms of service approver, a new owner must be selected for the function

Reporting inactive user information

Information of inactive users can be tracked and reported as needed with the Users report. View the report by navigating to Reports > Report creation > Time & expenses > Hours > Users:

• Set the desired information in the right-hand Filters and Values sections
• Select the filter: Active/Inactive > Inactive to see inactive users

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