In December 2023, there was a change in how emails are sent from Severa. This adjustment was made in response to stricter email policies implemented by various email service providers.

All emails originating from Severa (such as Proposals & Invoices) are sent from the address [[email protected]]. A reply-to address is appended to these emails, which were formerly sent using the user's email address. This means that if someone replies to such an email, the reply will be directed to the email address of the person who initially sent the original message.

After 18th of December 2023, there is no longer a need to add mailservers as allowed. If you have done the changes earlier, you can now remove the IP addresses/whitelisting.

IP address 81.22.243.84, 81.22.243.88, 81.22.243.104 and 81.22.243.105.



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