Time entries are entries that can be entered in Time & Expenses but are not work hours and do not accumulate flextime, such as lunch breaks or travel time. Time entries are not included in total work hours of users, and they can be reported separately.

Time entries can only be entered to internal cases.

Manage time entry types

To manage time entry types go to Settings > Work time, travel expense & product registries > Time entry types. You can add new ones and edit the existing based on your needs. When editing a work type, you can see if it's linked with time entries.

To disable or delete a work type, just hover your mouse over the row and the available actions appear.



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