Need quick help related to Severa?
Come ask your question to Vispertti! Vispertti is an AI-powered assistant in Severa's customer service. You can chat with Vispertti through the chat icon found on the help pages.
Here are a couple of tips for chatting with Vispertti:
- Use complete sentences
- Ask one question at a time
- Do not send sensitive information to the chat, such as your own or others' identifying personal data
The conversation is powered by AI and may contain errors. Consider verifying important information. The User is responsible for checking the instructions received and actions taken in Severa.
Questions & answers:
What kind of questions should I ask the chat?
Vispertti operates based on the content of the help pages. It can advise on Severa's functionalities and acts as a quick, accurate search engine for the help page content.
Is using the chat safe?
Yes, using the chat is safe, but remember not to share any sensitive information with the chat. Chat conversations are not used to train AI models.
What is sensitive information?
Sensitive information includes personal identification numbers and other identifying data, as well as information related to a person's private life. We do not handle sensitive information in support and remove all messages and support requests containing such information for security reasons.
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