Need quick help related to Severa?
Come ask your question to Vispertti! Vispertti is an AI-powered assistant in Severa's customer service. You can chat with Vispertti through the chat icon found on the help pages. The icon is located in the bottom right corner of the help pages.
Chat responsibly, sensibly, and effectively with the AI assistant
To ensure the conversation works best and you get answers to your questions, please use complete sentences when asking questions. Ask one question at a time to keep the subject focused. Specify the topic area if necessary when searching for an answer.
The conversation is powered by AI and may contain errors. Consider verifying important information. The User is responsible for checking the instructions received and actions taken in Severa.
Never send sensitive information to the chat, such as your own or others' identifying personal data. Vispertti's conversations are conducted anonymously, and personal data is not recognized.
Questions & answers
What kind of questions should I ask the chat?
Vispertti operates based on the content of the help pages. It can advise on Severa's functionalities and acts as a quick, accurate search engine for the help page content.
Is using the chat safe?
Yes, using the chat is safe, but remember not to share any sensitive information with the chat. Chat conversations are not used to train AI models.
What is sensitive information?
Sensitive information includes personal identification numbers and other identifying data, as well as information related to a person's private life. We do not handle sensitive information in support and remove all messages and support requests containing such information for security reasons.
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