Severa login works through the Visma Connect service. Visma Connect is a centralized, secure login and integration service provided by the Visma Group, which acts as a digital identifier for companies and enables single sign-on to multiple Visma services.

Logging in through Visma Connect requires the use of two-factor authentication (2FA) to enhance security. If you have not yet enabled two-factor authentication, you will be instructed to do so during your first login, and the system will also remind you to enable it at regular intervals.

Enable two-factor authentication

Enable two-factor authentication using the following instructions:

  1. Download an authentication app. You can use, for example, Google Authenticator or Microsoft Authenticator. The service provides download links to app stores.
  2. Connect your Connect account to the app and enable two-factor authentication.
  3. Install the app of your choice on your phone.
  4. Log in to the Connect identity service with your Severa credentials at https://accountsettings.connect.visma.com/.
  5. Go to the Password & 2FA section in your profile.
  6. Click Enable two-factor authentication and proceed along the path guided by the site.

What to do if my phone has changed, or I do not have access to the authentication app?

If the device on which you have installed the authentication app connected to your Connect account has, for example, changed or been lost, or for some other reason you are unable to authenticate with the authentication app, follow these instructions to restore login:

  1. Log in to the Visma Connect identity service with your Severa username and password at https://accountsettings.connect.visma.com/.
  2. Code entry window, select Second method at the bottom and choose One-time code.
  3. You will need a one-time code from Severa customer service. Contact Severa customer service, for example, by email or through the chat found within Severa, and ask customer service to send you a one-time code.
  4. Once you receive the code, enter it in the designated field and click the Confirm button.
  5. Select the option I have permanently lost access to the Authenticator app.
  6. After this, a page named Add more security will open, go to the page by clicking Next.
  7. The next page will tell you about the Visma Authenticator app, which is Visma's counterpart to, for example, the Google Authenticator app. Select the authentication app to download:
    • If you installed the Visma Authenticator  app, click the Next button and complete the two-factor authentication setup.
    • If you chose to use the Microsoft or Google Authenticator app, click the I use another Authenticator app button.
  8. After this, you will see a new QR code, which you can scan with your chosen authentication app, or alternatively add the key manually.
  9. Once the code is added, click Next and enter the code from the authentication app for confirmation.
  10. After entering the code, you will receive a second emergency code, which should be stored securely for future use in case you cannot log in.
In all login-related issues that cannot be resolved with the help of the support pages, we recommend contacting Severa customer service.
This article has been translated using an AI-based translation tool. The contents or wording of these instructions may differ from those in other instructions or in the software.


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