Severa login works through the Visma Connect service. Visma Connect is Visma’s centralized login service, which allows you to log in to multiple Visma services with the same credentials. Visma Connect requires two-factor authentication to keep your account secure.
Two-factor authentication is user specific, so each user enables it themselves with their own credentials.
How do I enable two-factor authentication for my Severa account?
You can enable two-factor authentication for your Severa account in the Visma Connect account settings. If you have not yet enabled it, Visma Connect will guide you through the implementation during your first login and remind you about it regularly. You can also complete the implementation yourself anytime:
Install an authentication app on your phone, for example Visma Authenticator, Google Authenticator or Microsoft Authenticator. You can find the apps in your phone’s app store.
Log in to Visma Connect account settings with your Severa credentials at https://accountsettings.connect.visma.com/.
In your profile, go to Password & 2FA.
Click Enable two-factor authentication.
Connect your Visma Connect account to the authentication app according to the instructions on the page. Scan the QR code shown on the screen with the app or add the key to the app manually.
Confirm the implementation by entering the code shown in the authentication app.
Save the emergency code you receive in a secure place. The emergency code allows you to log in if you later lose access to the authentication app.
Two-factor authentication is enabled per user. Each Severa user enables it for their own account, and it cannot be done on behalf of another user.
What do I do if my phone has changed or I do not have access to the authentication app?
If the phone on which you installed the authentication app has changed or been lost, or you otherwise cannot access the app, you can restore your Severa login with a one-time code. You will receive the one-time code from Severa customer service.
Log in to Visma Connect with your Severa username and password at https://accountsettings.connect.visma.com/.
In the code entry window, select Second method at the bottom and then One-time code.
Ask Severa customer service to send you a one-time code. You can contact us for example by email or via chat.
Enter the code you received in the designated field and click Confirm.
Select I have permanently lost access to the Authenticator app.
On the Add more security page, click Next.
Select your authentication app:
If you use the Visma Authenticator app, click Next and complete the implementation according to the instructions on the page.
If you use, for example, Google Authenticator or Microsoft Authenticator, click I use another Authenticator app.
Scan the QR code displayed on the screen with the authentication app or add the key to the app manually.
Click Next and confirm by entering the code shown in the authentication app.
Save the new emergency code you receive in a secure place. The emergency code allows you to log in if you later lose access to the authentication app.
If the login issue is not resolved with this instruction, contact Severa customer service.
Keywords: two-factor authentication, 2FA, implementation, self-implementation, user two-factor authentication, Visma Connect, authentication app, Authenticator, login, phone changed, emergency code, one-time code
*This article has been translated using an AI-based translation tool. The contents or wording of these instructions may differ from those in other instructions or in the software.
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