- The Action history add-on must be activated in order to view and use the features described below.
- Administrator access rights may be required to perform some or all of the following steps related to Action history.
- Action history add-on is not availble for Severa Professional version.
Action history records and displays a log of events made in relation to a Case, User or Invoice. Specific actions are logged, and when retrieved will be displayed with the Date, Time, Action and the Person who completed the action, listed in reverse chronological order.
Please contact Customer Support for pricing and activation of the Action history add-on. You may find the contact information from the panel on the right at support.severa.com/home.
In regards to Cases, recorded actions include:
Expected order date
Case members – adding or deleting
Activities – adding or deleting
Invoices – adding or deleting, and changes to the date or amount
Billing forecast – adding, deleting or updating
In regards to Users, recorded actions include:
Date of birth
In regards to Invoices, recorded actions include:
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