http://old-support.severa.fi/wiki/ 2011-11-30T01:04:02+02:00 http://old-support.severa.fi/wiki/ http://old-support.severa.fi/wiki/lib/images/favicon.ico text/html 2011-11-18T16:09:04+02:00 Hanna Karppinen http://old-support.severa.fi/wiki/doku.php/severa?rev=1321625344&do=diff Please follow the links below to learn more about features and improvements that were released. * Resourcing * Activity scheduling * Work hour pricing * Invoice attachments Or, check out the new content with videos in Finnish and English on YouTube: <http://www.youtube.com/user/severamarketing>. text/html 2011-11-07T16:28:21+02:00 Carolyn http://old-support.severa.fi/wiki/doku.php/work_hour_summary?rev=1320676101&do=diff The Work hour summary report provides information about the distribution of work hour entries according to Work types, Activities, Overtime and work hour balance statistics. Hover on Reports in the Top menu, and click Report gallery. In the Entries section, click to open My work summary or another work hour summary report. text/html 2011-11-07T16:25:48+02:00 Carolyn http://old-support.severa.fi/wiki/doku.php/glossary?rev=1320675948&do=diff Account An account is a customer, contractor or business partner whose contact information you would like to have on file in Severa 3. An account may have multiple contacts, multiple addresses and multiple Cases associated with it. Active user Active users are users that have a valid User seat license with access to the Severa 3 system. If you have administrator rights, you can purchase seats for more users from the Users section in Settings (you must be logged in to Severa 3 to successfull… text/html 2011-11-01T09:02:12+02:00 Carolyn http://old-support.severa.fi/wiki/doku.php/work_hour_pricing?rev=1320130932&do=diff Work hour pricing determines the rate at which work hours on a case are invoiced. Pricing is configured through Price lists and case Pricing, and is defined by criteria such as Person, Work type, Phase and Rate. A Price list is a group of pricing rules that is used on more than one case. Price lists are managed through Settings, where multiple lists can be created to satisfy different pricing models. However, one Price list is designated as the Default and it's automatically selected for new c… text/html 2011-10-20T21:45:13+02:00 Carolyn http://old-support.severa.fi/wiki/doku.php/resourcing?rev=1319136313&do=diff Resourcing is the scheduling and reporting of employee workloads in an effort to complete projects on time. The Advanced resourcing upgrade must be activated to view and use the features described below. And, administrator Access rights may be required to perform some or all of the steps related to resourcing.